Shipping Policy

At MR Fragrances, we know how important it is for your order to arrive on time and in perfect condition. That’s why we’ve partnered with reliable couriers to make sure your fragrances are delivered safely and quickly. Please take a moment to review the details of our shipping policy.

Delivery Areas

We offer nationwide delivery across South Africa, covering both major cities and outlying areas. Whether you are in Johannesburg, Cape Town, Durban, or a smaller town, we’ll ensure your order reaches you.

Delivery Timeframes

Major cities: Deliveries typically take 2–5 working days.
Outlying or remote areas: Deliveries may take 5–7 working days depending on courier schedules and accessibility.

We always aim to deliver as quickly as possible, and in many cases, customers receive their parcels earlier than expected.

Shipping Fees

A flat delivery fee of R120 per order applies nationwide. This means whether you order one item or several, you’ll only pay a single delivery fee.

Courier Services

We partner with trusted and professional courier companies to handle all deliveries. Once your order has been dispatched, you will receive a tracking number via email or SMS. This allows you to monitor your parcel’s progress until it arrives at your doorstep.

Order Processing

All orders are carefully packed and dispatched within 24 – 48 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Possible Delays

While we always strive for timely deliveries, delays can occasionally occur due to factors beyond our control. These include courier service delays, public holidays, weather conditions, or incorrect delivery details provided at checkout. MR Fragrances cannot be held liable for such delays, but we will always assist in tracking your order and resolving any issues as quickly as possible.

Customer Support

If you have any questions about your delivery or need help tracking your order, our customer support team is here to assist. Simply contact us via email or phone, and we’ll gladly help.